Privacy Policy
Last Updated: 28/03/2025
This Privacy Policy (the “Policy”) aims to formalize our commitment to respecting the privacy of users of the website www.tame-power.com (the “Website”) operated by TRONICO.
The Policy and the General Terms and Conditions of the Website form a contractual set. All capitalized terms not defined in this Policy are defined in the General Terms and Conditions available here: https://www.tame-power.com/en/terms-and-conditions-of-use/
As part of providing our Website, we process your personal data in compliance with the General Data Protection Regulation 2016/679 of April 27, 2016 (“GDPR”) and under the conditions described below.
Personal data refers to any information relating to an identified or identifiable natural person. We collect and process personal data as part of providing our Services or communicating about these Services exclusively, in strict compliance with the GDPR.
We collect only relevant, adequate, and limited personal data necessary for the purposes for which it is processed. Therefore, you will never be asked to provide personal data considered “sensitive,” such as your racial or ethnic origins, political, philosophical, or religious opinions.
By registering on the Website, you authorize us to process your personal data in accordance with this Policy. If you do not agree with the terms of this Policy, please refrain from using the Website and Services.
When Do We Collect Your Personal Data and What Data Is Collected?
We may collect and store your personal data, especially when you:
- Browse the Website
- Fill out a form
- Contact us
We use your personal data to implement and manage the Services of the Website and respond to your specific requests. We also use your personal data to operate and improve our Services, our Website, and our approach. This information is used exclusively by us and allows us to better tailor our Services to your expectations.
If you choose to receive emails and messages from us when creating your Account, you will receive electronic and alphanumeric messages regarding our products and promotions. We will use the personal data you provided during your registration. You can unsubscribe from these communications at any time.
1.1 Browsing the Website
Connection Data. Each time you connect to our Website, we collect personal data such as your IP address, MAC address, connection date and time, and information about the browser you use.
Browsing Data. We also collect information on how you access the Website, which pages you visit, and how long you stay on them. We may use cookies as specified in Section 6 below.
1.2 Subscription to Our Newsletter
When creating your Account, you can give your prior consent to receive our newsletters about news, new products, services, and promotions related to our Services.
You may also directly consent to receive our newsletters by entering your email address in the appropriate fields on the Website.
In any case, you can withdraw your consent to receive such newsletters at any time and free of charge under the conditions specified in Section 6 of this Policy.
1.3 Contacting Us
To respond to your requests to our Customer Service and to confirm your information, we may use your name, surname, email address, and phone number.
How Do We Protect Your Personal Data?
We have implemented technical and organizational security measures to ensure the security, integrity, and confidentiality of all your personal data, preventing it from being distorted, damaged, or accessed by unauthorized third parties. We ensure an appropriate level of security, considering the state of knowledge, implementation costs, and the nature, scope, context, and purposes of processing as well as the risks and their likelihood.
However, no security measure is infallible, and we cannot guarantee absolute security for your personal data.
When Do We Share Your Personal Data?
3.1 Sharing Your Data with Third-Party Companies
While browsing the Website, your personal data may be transmitted to external service providers. These third parties provide a service on our behalf and in our name to ensure the proper functioning of various services.
Personal data may be transferred to countries outside the European Union to ensure the proper functioning of various services.
In accordance with the GDPR, all transfers of personal data to a country outside the European Union and/or not offering a sufficient level of protection as recognized by the European Commission are covered by cross-border flow agreements conforming to the European Commission’s standard contractual clauses.
Other transfers of personal data to the United States are governed by the EU-U.S. Privacy Shield: click here for more information.
Unless a third party asks you to accept its privacy policy and specific terms of use, third-party companies receiving your personal data are committed to processing your data only for the implementation of our Services.
We will never share your personal data with third-party companies for marketing and/or commercial purposes without obtaining your prior consent.
3.2 Sharing with Authorities
We may be required to disclose your personal data to administrative or judicial authorities when such disclosure is necessary for identifying, arresting, or prosecuting any individual who may harm our rights, another user, or a third party. We may also be legally required to disclose your personal data and cannot oppose it.
How Long Do We Retain Your Personal Data?
We will retain your personal data only for the duration of your registration on the Website to ensure your identification when connecting to your Account and to enable the provision of Services.
If you unsubscribe from the Website, your personal data will be deleted and retained only as an archive for the purpose of establishing proof of a right or contract.
In any case, we will retain your personal data for no longer than necessary for the purposes for which it is processed in accordance with this Policy and in compliance with laws and regulations.
Cookies: How Do We Use Them?
5.1 What Is a Cookie?
A cookie is a text file that may be placed on a terminal when viewing an online service with a browser. A cookie allows its issuer, during its validity period, to recognize the terminal each time it accesses digital content containing cookies from the same issuer.
Cookies placed on your terminal with your consent are deleted 13 months after being placed.
5.2 What Are Cookies Used for on Our Website?
Cookies allow us to:
- Establish statistics and traffic volumes to improve the Website’s usability and services;
- Adapt the Website’s presentation to your terminal’s display preferences;
- Remember information related to a form you filled out or Services you chose;
- Provide access to reserved areas such as your Account using credentials.
5.3 How Can You Control Cookies?
You may refuse non-essential cookies. Additionally, you can configure your browser to accept or reject cookies systematically or based on their issuer.
What Are Your Rights?
You have rights over your personal data. Under GDPR Articles 15 to 22, you may request access, rectification, or deletion of your personal data.
To exercise your rights, contact us at: [email protected] or by mail at TRONICO, 26 rue du Bocage 85660 Saint-Philbert-de-Bouaine, with proof of identity.
Can We Modify the Policy?
We reserve the right to modify this Policy at any time. Your continued use of the Website after modifications indicates acceptance. If you do not agree, you should stop using the Website.
National Commission for Informatics and Liberties (“CNIL”)
You may contact CNIL at www.cnil.fr or by mail at 3 Place de Fontenoy – TSA 80715, 75334 PARIS CEDEX 07.